A sizeable proportion of CSO surveys utilise paper-based questionnaires and as such, there is a significant effort involved in capturing and processing the data using traditional data entry methods. CSO decided to go to tender for the supply and support of an automated data capture solution using OCR and ICR technology.
“There was a lot of manual intervention in the process,” said the CSO’s John O’Reilly. “Our aim was to streamline the processes of receipting, scrutiny, data capture and validation.”
Inpute implemented an OpenText Teleform solution to design, capture, validate and export CSO questionnaires.
Inpute provided software, hardware, consultancy and training to meet the CSO’s requirements. Inpute was also involved in training and the transfer of skills to the CSO’s own development team.