GDPR Compliance Requires More than Good Intentions

Peter Drucker once said, “Plans are only good intentions unless they immediately degenerate into hard work.” With less than six months remaining before the new European privacy directive goes into operation, I am afraid that many companies – especially U.S. companies – are suffering from an excess of intentions and a shortage of hard work. A new set…

case management

The Case for Case Management

 Case management solutions have a direct impact on internal and external customer experiences – from better service and faster incident resolution to more accurate investigations. Naturally, not all solutions are the same. The right case management software: Empowers employees to work smarter Does your current environment provide a 360-degree view into the information users…

Financial Services

Digital Transformation in Financial Services

Retail banking customers are increasingly using digital technologies in their banking lives, concludes a recent whitepaper, Using Workflow and Document Management to Improve Cost Management and Compliance, from CEB. They’re dissatisfied with the remaining paper-based account opening and servicing processes. The desire to complete account activities anytime, anywhere, from checking a balance and paying bills to…

insurance data

Managing & Mobilising Insurance Data

Managing & Mobilising Insurance Data in a Connected World Given the opportunity to head off catastrophe before it occurs, most individuals and businesses are easily inspired or incentivised to take action. You can’t manage what you can’t see and you can’t measure what you can’t manage, right? It’s why people go to fortune tellers and…

RightFax

Fax Volumes in Organisations Are Growing

This article by Amy Perry originally appeared on OpenText.com “Fax is dead.” “Who faxes anymore?” “1985 called.  Your fax is sitting on the dusty fax machine in the forgotten corner of the office.” I’ve heard them all. Naysayers beware!  New IDC research has confirmed that not only is fax still heavily used within organisations today…

ShareBase

Share Files with Confidence and Security

Many processes require employees to share and collaborate on documents with people outside of your organisation – from customers and vendors to constituents and auditors. However, the corporate risk associated with unregulated file sharing presents serious challenges for organisations. ShareBase is available from Inpute and meets these challenges with a purpose-built tool to implement corporate…